Billing Clerk Job at Clark Hill, Detroit, MI

  • Clark Hill
  • Detroit, MI

Job Description

Position Summary:

Responsible for timekeeper/employee maintenance and client billing support. Billing support includes managing incoming requests, looking up client accounts, providing invoice copies, sending invoices out and assisting billing team in various client/billing related projects. Research and answer client account questions from attorney(s)/counsel, secretaries, and clients.

Essential Job Functions:


Billing Clerk
  • Provide exceptional customer service to both internal parties and external clients of the Firm.
  • Prepare documentation in accordance with Firm policy.
  • Ability to effectively interact and communicate with attorneys, LAAs (assistants), administrative staff and clients.
  • Review and verify accuracy of billing and supporting documentation as required.
  • Research and respond to inquiries regarding billing issues and problems.
  • Research and analyze client billing inquiries and returned mail.
  • Provide input for new billing formats as needed.
  • Understand and apply Firm billing policies.
  • Understand and comply with individual client billing guidelines.
  • Observe and maintain confidentiality of client and firm matters.
  • Establish and maintain client billing files and billing notes for each attorney/counsel.
  • Assist with special projects as needed.
Minimum Requirements:
  • Associate Degree in Accounting, Business, or related discipline or college level accounting classes (in lieu of a degree) with 3-5 years or more hands-on office admin experience in a law firm or professional services environment.
  • Elite 3E or equivalent accounting software experience.
  • Demonstrated proficiency with MS Office.
  • Excellent professional communications skills, both verbal and written.
  • Strong organization skills and attention to detail.
  • Ability to effectively manage multiple tasks through organizational and prioritization skills.
  • Must display good judgment and make sound decisions.
  • Must be flexible to change and be an enthusiastic supporter of departmental goals.
  • Must be focused and persistent, with a willingness to ask direct questions.
  • Flexibility to work additional hours, including weekends and evenings (particularly during the 4th quarter).
  • Ability to maintain a high level of confidentiality is a necessity.

Job Tags

Flexible hours, Afternoon shift

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